This Privacy Policy describes how ClubAnimal ("we", "us") collects, uses and shares personal information when you visit clubanimal.shop or make a purchase from us.
1. Data we collect
- Contact data: name, email, shipping and billing address, phone.
- Order data: items purchased, payment method, transaction ID.
- Technical data: IP address, browser, device, pages visited (via cookies).
2. How we use your data
- To process and ship your orders and provide customer support.
- To prevent fraud and comply with legal obligations.
- With your consent, to send marketing communications. You can opt out at any time.
3. Sharing
We share data with service providers strictly necessary for the operation of the store: Shopify (e-commerce and checkout), payment processors, shipping carriers, and email providers. We do not sell your personal data.
4. Your rights (GDPR)
You have the right to access, rectify, erase, restrict or port your data, and to object to processing. To exercise these rights write to help@clubanimal.shop.
5. Retention
We retain order data for the period required by tax law (typically 10 years).
6. Contact
Data controller: ClubAnimal. For any privacy request: help@clubanimal.shop.